vSphere 5 Update Manager wont connect to update site after upgrade to 5.0.

Posted on 2011-10-03
Last Modified: 2012-05-12
Hello Everyone,

I was wondering if anyone has come accross this issue; I have just upgraded to vSphere 5.0 and all is well except for the Update Manager Plug-in.

Running version  Screen Shot from Update Manager 5
As you can see from the Screen shot attached the 'Connectivity Status' of the first 3 update sites is 'Not Connected', but the fourth which incidentally connects via http:// and not https:// is connected.

The update sites previously worked without any issue on Update Manager 4.1 using the same addresses which is why I am so perplexed.

There have been no firewall changes internally or externally facing, and this should just work.  

Any ideas from anyone, gratefully received.

Thanks in advance.
Question by:techadmn
    LVL 116

    Expert Comment

    by:Andrew Hancock (VMware vExpert / EE MVE)
    Did you upgrade Update Manager?

    Is the URL listed reachable?

    Author Comment

    Hi Yes, URL is reachable and displays XML if you connect through a browser and yes, the Updte Manager Plug-In has been upgraded as part of the vCenter Update to 5.0


    Accepted Solution

    I have found the solution to the problem after some heavy searching and calls to VMware.

    In vCenter 5.0 there is a registry key Sslverifydownload=1 whichi s located in the following location on the vCenter Server:

    hkey_local_machine\software\wow6432node\vmware inc\vmware update manager

    Set the Sslverifydownload=1 key to 0 and it works fine.

    Author Closing Comment

    This solution works and the vCenter Server can now hapily download updates from the update site to the Update Manager using SSL.

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