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  • Status: Solved
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vSphere 5 Update Manager wont connect to update site after upgrade to 5.0.

Hello Everyone,

I was wondering if anyone has come accross this issue; I have just upgraded to vSphere 5.0 and all is well except for the Update Manager Plug-in.

Running version  Screen Shot from Update Manager 5
As you can see from the Screen shot attached the 'Connectivity Status' of the first 3 update sites is 'Not Connected', but the fourth which incidentally connects via http:// and not https:// is connected.

The update sites previously worked without any issue on Update Manager 4.1 using the same addresses which is why I am so perplexed.

There have been no firewall changes internally or externally facing, and this should just work.  

Any ideas from anyone, gratefully received.

Thanks in advance.
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1 Solution
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Did you upgrade Update Manager?

Is the URL listed reachable?
techadmnAuthor Commented:
Hi Yes, URL is reachable and displays XML if you connect through a browser and yes, the Updte Manager Plug-In has been upgraded as part of the vCenter Update to 5.0

techadmnAuthor Commented:
I have found the solution to the problem after some heavy searching and calls to VMware.

In vCenter 5.0 there is a registry key Sslverifydownload=1 whichi s located in the following location on the vCenter Server:

hkey_local_machine\software\wow6432node\vmware inc\vmware update manager

Set the Sslverifydownload=1 key to 0 and it works fine.
techadmnAuthor Commented:
This solution works and the vCenter Server can now hapily download updates from the update site to the Update Manager using SSL.

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