After installing the Outlook Client for CRM (4.0) the Tools, Options "Set Your Defaul Page" is gone and replaced with "Select Which Form to Use" check boxes. The users need to be able to change their default page at any time. How can this be enabled once again without uninstalling the Outlook Client?
A CRM Developer did fix this on one other occassion but he is not gone and it was not documented.
Screenshot below
Try following this guide
http://mscrmonline.wordpress.com/2010/03/28/full-uninstall-of-microsoft-crm-outlook-client/
Thanks
Gareth