CRM 4.0 "Set Your Default Page" options missing after installing the Outlook Client for CRM

Posted on 2011-10-03
Last Modified: 2012-05-12
After installing the Outlook Client for CRM (4.0) the Tools, Options "Set Your Defaul Page" is gone and replaced with "Select Which Form to Use" check boxes.  The users need to be able to change their default page at any time.  How can this be enabled once again without uninstalling the Outlook Client?  

A CRM Developer did fix this on one other occassion but he is not gone and it was not documented.

Screenshot below Form options instead of Default View options
Question by:jrogersok
    LVL 4

    Expert Comment

    Sorry, i think you're going to need a full manual uninstall and reinstall.

    Try following this guide
    LVL 29

    Accepted Solution

    Have you checked what you see in Personal Options if Outlook is closed and you browse to CRM in Internet Explorer?
    LVL 2

    Author Comment

    I'll check when Outlook is closed and get back to you all.  I know we had this issue before and were able to fix it without uninstalling and reinstalling

    LVL 2

    Author Closing Comment

    You were right -- when Outlook is closed it give the option to set the home entity.  Thanks!

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Overview: This article:       (a) explains one principle method to cross-reference invoice items in Quickbooks®       (b) explores the reasons one might need to cross-reference invoice items       (c) provides a sample process for creating a M…
    Automatically creating a Trello card using data from a Microsoft Dynamics CRM record turned out to be an easy project that yielded great results.  Here's how I did this for an internal team at General Code.
    As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
    Show developers how to use a criteria form to limit the data that appears on an Access report. It is a common requirement that users can specify the criteria for a report at runtime. The easiest way to accomplish this is using a criteria form that a…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    8 Experts available now in Live!

    Get 1:1 Help Now