Macro Issue in Word 2010

We are having an issue with a word macro written in VB which was created by the previous IT manager.
There are two scripts - one to add the letterhead background and the other removes it .

These scripts seem to be part of the file. When you run the batch file to add this to the users local profile it adds two buttons into word so that users can add/remove the letterhead.
Anyway since word 2007 this has not worked and now we have moved to 2010 this has become a big issue. Any help is much appreciated.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

would you be able to email the scripts to me and we will sort them out for you.
cmlbaeteAuthor Commented:
I have uploaded the file which I believe has the scripts in, I hope this is ok, I am limited in my VB knowledge so many thanks for offering to look at this.
Got it, leave it with me; will return the marco to you tomorrow (fixed)
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

cmlbaeteAuthor Commented:
That would be great, thanks for your help.
it is looking for a file located

S:\4_INFORMATION\2_LIBRARY\02_Templates\JTP templates\LetterHeadImage.jpg"

is it still there.......................

find this file put in on the network and then give me the location

and in the future do not remove / rename or change network path

i.e S:\ mapped drive for everybody's PC, file path remains untouched and file it self does not get renamed

cmlbaeteAuthor Commented:
Yes the file path is correct and the file is in that location, as I may have mentioned this works ok for Office XP and 2003 users.

S drive is mapped for all users and will not change.
MMMMmmmm it working here on Word 2010, Can you shed any more light on the situation
Have a look
cmlbaeteAuthor Commented:
Where have you placed the file out of interest?
cmlbaeteAuthor Commented:
This is the message I get when trying it in Word 2010 if that helps? Macro Image
OK, try opening the file from your desktop also your Macro settings on Word need changing. Maybe you do not have the appropriate admin rights to do this?
cmlbaeteAuthor Commented:
ok this works when opening the file direct. I have this problem even when akk the Macro items are set to enabled so wonder if I am missing something?
Best way forward is to email me your telephone number, I can remote access your pc to help you and advise you on your macro settings also will be able to embed the macro into word natively.....
You most probably have a shortcut in your profile for this macro try put the file there instead
cmlbaeteAuthor Commented:
I will send you a message now - Thank you
cmlbaeteAuthor Commented:
This has now been fixed and is working well. There was a a change that needed to be made to the template which allows it to work in the new version of office.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
cmlbaeteAuthor Commented:
This was fixed in house.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
VB Script

From novice to tech pro — start learning today.