internet explorer 9 trusted sites configuration is missing

Hi,

In some PC's IE 9 trusted sites configuration is missing without any reason, this is a problem because we need to grant access for some of our webpages to open activex like word in the client machine.

Thanks.
LVL 1
j_a_jimenezAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

knwarrior74Commented:
Your IE install may be corrupt try resetting yoru IE>

If the problem is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings.

To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
Exit all programs, including Internet Explorer (if it is running).

If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER:

inetcpl.cplIf you use Windows Vista, click StartCollapse this imageExpand this image. Type the following command in the Start Search box, and then press ENTER:

inetcpl.cpl

The Internet Options dialog box appears.
Click the Advanced tab.
Under Reset Internet Explorer settings, click Reset. Then click Reset again.
When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
Start Internet Explorer again.
j_a_jimenezAuthor Commented:
knwarrior74:
Reset Internet Explorer didn't work any other suggestions?
knwarrior74Commented:
Downgrade to IE 8 and test it.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
j_a_jimenezAuthor Commented:
.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Security

From novice to tech pro — start learning today.