internet explorer 9 trusted sites configuration is missing

Posted on 2011-10-03
Last Modified: 2012-05-12

In some PC's IE 9 trusted sites configuration is missing without any reason, this is a problem because we need to grant access for some of our webpages to open activex like word in the client machine.

Question by:j_a_jimenez
    LVL 3

    Expert Comment

    Your IE install may be corrupt try resetting yoru IE>

    If the problem is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings.

    To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
    Exit all programs, including Internet Explorer (if it is running).

    If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER:

    inetcpl.cplIf you use Windows Vista, click StartCollapse this imageExpand this image. Type the following command in the Start Search box, and then press ENTER:


    The Internet Options dialog box appears.
    Click the Advanced tab.
    Under Reset Internet Explorer settings, click Reset. Then click Reset again.
    When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
    Start Internet Explorer again.
    LVL 1

    Author Comment

    Reset Internet Explorer didn't work any other suggestions?
    LVL 3

    Accepted Solution

    Downgrade to IE 8 and test it.
    LVL 1

    Author Closing Comment


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to improve team productivity

    Quip adds documents, spreadsheets, and tasklists to your Slack experience
    - Elevate ideas to Quip docs
    - Share Quip docs in Slack
    - Get notified of changes to your docs
    - Available on iOS/Android/Desktop/Web
    - Online/Offline

    Healthcare providers, insurance companies and other covered entities trust eFax Corporate to transmit their most sensitive documents. eFax Corporate can help your organization implement a HIPAA compliant cloud faxing solution.
    This story has been written with permission from the scammed victim, a valued client of mine – identity protected by request.
    This video is in connection to the article "The case of a missing mobile phone (". It will help one to understand clearly the steps to track a lost android phone.
    Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include tâ€Ĥ

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now