Avatar of afrpa
afrpaFlag for United States of America

asked on 

Outlook

when user sends emails from a "workflow/secondary emailbox"One that is included in thier primary email box. (user has ability to open two email inboxes from single instance of outlook)
 the from field shows her as the sendee when it should actually show the name of the org box she is sending it from..can you help to resolve this.

 User should be able to send from either inbox automatically, both should auto populate from field to correct user information. User currently is setup with correct permissions to send and recieve on behalf of both inboxes.

it only intermittently works.



<<Automotive zone removed from question.  byundt--Microsoft Office Zone Advisor   10/3/11>>
Microsoft ApplicationsOutlookMicrosoft OfficeExchange

Avatar of undefined
Last Comment
afrpa
Avatar of FarWest
FarWest

just show the from field in the form, so user can select, both should be displayed as dropdown
Avatar of afrpa
afrpa
Flag of United States of America image

ASKER

the workflow box "From" field should automatically be filled in and shown once the recipient recieves the message. in this case she sends it from the workflow box and it shows her as the one who sent it[Not the workflow box name, which we ARE wanting to be shown]
Avatar of kmslogic
kmslogic
Flag of United States of America image

Under File, Account Settings change the account associated with the secondary email and set the user information so it shows the correct name and email address.
Avatar of apache09
apache09
Flag of New Zealand image

This question Really depends on quite a few thing here, for which there is no detail for.

1- what version of Outlook Is being Used
Outlook Express, Outlook 2000, 2003, 2007, 2010 ?

2 - Of the version installed, is the latest Service Pack Installed

3 - What kind of accounts are being used?
Both POP Only, Both Exchange Only (Only Possible in 2010), POP and Exchange?

4 - How are the accounts setup in the Profile?
Ie have multiple accounts been setup with one being the default?
Or has one been setup and the 2nd Mailbox setup as an Additional Mailbox?

ASKER CERTIFIED SOLUTION
Avatar of stefor
stefor
Flag of Sweden image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of afrpa
afrpa
Flag of United States of America image

ASKER

Thank you to all who helped
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

213K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo