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fstinc
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Outlook screwed up

I setup pop3 settings on Outlook to use as my email client. I forgot to click the option to "leave a copy" on the server. well it turns out it only downloaded emails up until 4/10/11 - everything after that date is "missing". what the heck happened???  this is really bad.  I've checked in the "archive" no database even exists - i'm really concerned. I have no idea what happened to all the rest of the emails or where to look.  I've logged on to webmail but there is nothing there, obviously.

could a connection problem have messed up my download?? really strange.
Outlook

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John

8/22/2022 - Mon
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John

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fstinc

ASKER
one archive.
only one mailbox and profile.
no rules.
yes, i checked all folders, including deleted items.
John

I think you have lost your email. I don't exactly know how, but downloading and not leaving on server does not delete email (for certain). So something else deleted the email.

I don't think a bad connection would do this - Outlook would just collapse and not download.

Do you have another email client (Outlook Express, Thunderbird or such like). ... Thinkpads_User
fstinc

ASKER
no, it was a new outlook profile. outlook had never been setup using this account.
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James Murphy
fstinc

ASKER
actually, i saw it finish downloading everything but outlook never showed the rest of the emails.
fstinc

ASKER
when i say i saw i mean the progress bar on outlook (200mb of 200mb complete).
John

I have been using Outlook for ages. I know what you are seeing. I don't know where it would have gone if you looked at all the folders. Stumped. I have never lost email this way. ... Thinkpads_User
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James H

Can you check the view filter and make sure you are viewing "all" emails and not a specific range?
fstinc

ASKER
there is no option for that on outlook 2007. i checked everything and there doesn't seem to be any hidden emails.
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James H

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fstinc

ASKER
no, in fact the filter is "off"
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William Peck
fstinc

ASKER
i've never seen anything like this. really strange.
John

Make a copy of the PST file. Locate SCANPST in the Outlook (Office) folder in Program Files. Run SCANPST on the copy and see if it produces any errors the might enlighten us. .... Thinkpads_User
fstinc

ASKER
no errors. already ran it.
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fstinc

ASKER
closing question. no solution ever found. i have no idea what happened.
John

Thank you. I was very pleased to work with you and I have no idea either, so thank you for the credit for helping.

... Thinkpads_User