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Shutting down Windows 2008 server - stuck - Notifying services that windows is shutting down

HELP - after possible problems wit ESET AV on a server we had went to remove it and had issues. The remove did seem to halt and some processes had to be killed.

In the end we needed to restart, however the Server screen has got stuck saying

"Notifying services that windows is shutting down"

For about 20 minutes. I'm scarred to force a restart at this point. Any advice VERY much appreciated?
Windows Server 2008Windows Server 2003Anti-Virus Apps

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8/22/2022 - Mon