<div>
Hi jrsitman,<br />
<br />
How are these contacts set up? <br />
<br />
Are they in the Global address book or has the secretary created the contact herself?<br />
Has she shared out her contact/contact list with the president so he/she has access to the contact?<br />
If created herself, reshare out the contact to the president, if not create the contact in the global address book so everyone has access.<br />
<br />
I hope this helps, will try further when answers are published.<br />
<br />
Regards,<br />
<br />
Alienwalker<br />

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In Outlook 2010 additional mailboxes data may be cached for the user.<br />
So when the secretary opens the contact folder, she is accessing LOCAL data on her PC.<br />
<br />
It may be worth finding and removing this data to force a re-create of the cached information.<br />
<br />
In the past versions of Outlook, the local OST/PST files were often prone to corruption.
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The secretary more than likely set up theis &quot;Contact Group&quot;. &nbsp;She is a Publishing Editor so she has full permissions to all contacts.<br />
Don't want to put it in the Global address book
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@postmaster. &nbsp;I logged on as the President on a computer other than the Secretary and President, so it would be unlikely that I was accessing a local copy. &nbsp;I couldn't open the Contact Group either.
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Right click the contact &quot;Share out contact..&quot; Type in presidents email address Send. Profit??<br />
<br />
Let me know.
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no option for sharing the contact group. &nbsp;See attachment.<br />
<br />
Is Profit a question?<br />
<a href="https://filedb.experts-exchange.com/incoming/2011/10_w41/509035/contact.png" target="_blank" class="file-inline" title="contact (9 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>contact.png</a>
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contact.png

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Just follow the below Video, it explains how to share a &nbsp;Contact Group, hope this helps.<br />
<br />
<a href="http://www.youtube.com/watch?v=48zesuJyITU&noredirect=1" rel="ugc">http://www.youtube.com/watch?v=48zesuJyITU&noredirect=1</a>&nbsp;
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The following is another URL , which explains the same thing, Just in case if you are not able to access Youtube.<br />
<br />
<a href="http://www.officetooltips.com/outlook/tips/sharing_contact_groups.html" rel="ugc">http://www.officetooltips.com/outlook/tips/sharing_contact_groups.html</a>&nbsp;
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Yeah, I normally do it just by dragging the contact group into the new email and sending it to whoever needs it. &nbsp;I don't have 2010, though, and I'm not sure if the changes will be passed along to the president if the secretary makes changes.<br />
<br />
Alienwalker
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I think you're all missing one important factor. &nbsp;If I log on as the &quot;President&quot; on a computer other than her own, I still can't open the contact. &nbsp;On her computer it opens just fine. &nbsp;So sharing it to the secretary I don't believe will help. &nbsp;Also I posted that the Secretary opened it twice yesterday and then today she couldn't.<br />
<br />
Hope this clarifies the issue. &nbsp;
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If possible , do a Database Integrity Check, <a href="http://blogs.technet.com/b/exchange/archive/2010/08/23/3410708.aspx" rel="ugc">http://blogs.technet.com/b/exchange/archive/2010/08/23/3410708.aspx</a>&nbsp;<br />
<br />

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Which Antivirus software are you using ... Try after disabling the AV engine.
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We use Computer Associates Total Defense. &nbsp;I'll try that.
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I editied the permissions and gave the Secretary full rights to everything. &nbsp;Seems to be working.
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I'm not positive but I believe this answer helped. &nbsp;Don't want to award improper points, so I believe this is the correct solution.<br />
<br />
Thanks to all that helped.
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<div class="content wysiwyg-content">
The secretary of our company President on ocassion can't open a particular contact. &nbsp;Yesterday she opened it twice from her (secretary) computer and made changes. &nbsp;Today it won't open. &nbsp;I logged on as the President to a computer that wasn't hers and couldn't open the contact. &nbsp;I then logged on to her computer and the contact opened just fine. &nbsp;This has been happening randomly for over a month.<br />
Points are high because it's urgent.
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The secretary of our company President on ocassion can't open a particular contact.  Yesterday she opened it twice from her (secretary) computer and made changes.  Today it won't open.  I logged on as the President to a computer that wasn't hers and couldn't open the contact.  I then logged on to her computer and the contact opened just fine.  This has been happening randomly for over a month.
Points are high because it's urgent.

Can't open other users Contact in Outlook 2010

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

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