Windows 7 x64 sync issue - Outlook is not installed, except it is!

Hi,

I have a Windows 7 pro 64 bit install with Office 2010 installed also.  When I run Windows Mobile device center to sync with outlook it will not sync because the application believes that Outlook is not installed.  When I go to Change content sync settings, it indicates when I mouse over the contacts, calendar, email, tasks and notes that Outlook is not installed.  It is the x64 latest version of WMDC.  I really need a solution for this.  I hope someone can help me with this!
JRA
calavera44Asked:
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johnb6767Commented:
32 or 64 bit version of Outlook? Assuming 32...
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AlienwalkerCommented:
Hi calavera44,

There is currently a compatibility issue with outlook x64 using Windows mobile device center (it simply does not detect Outlook 2010).

You can resolve this by installing the 32bit version of outlook.

I hope this helps,

Alienwalker


note. further reading: http://social.technet.microsoft.com/Forums/en-US/office2010/thread/033733af-9a4b-4aaf-baf9-06be507bbe40/   
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calavera44Author Commented:
Johnb6767,

That's a good question, how do I tell which it is?

JRA
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AlienwalkerCommented:
Help > About Microsoft Office

it should be next to your build number.

Alien
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calavera44Author Commented:
HI,

I am familiar with Help, about.  However, in this version of Office, there is only a little question mark on the right hand side for Help, which has no submenu that says About.  So, how do I check if I cannot find the About ?
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AlienwalkerCommented:
Sorry,

Does this not look the same as your version? (attached)

If you are familiar with the registry you can check there:
HKEY_LOCAL_MACHINE\Software\ Microsoft\Office\14.0\Outlook

A key called ‘Bitness’ will be set as either x86 or x64
1405-Office-2010---About-for-64-.jpg
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calavera44Author Commented:
Alienwalker,

Hey wow, that's good to know how to do that in Office 2010, I didn't even think to go there.  I was not using the file, help.  Anyway, it is 64 bit, the Outlook.

JRA
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AlienwalkerCommented:
Calavera44,

I think your best option would be to reinstall under 32 bit and test the Windows mobile device center.
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calavera44Author Commented:
Alienwalker,

Are you saying to install Office 32 bit?  If so, what about WMDC, it is 64 bit right now.  Are you saying to install that as 32 bit also?   I am sure you can see my dilemma, both Office and WMDC are 64 bit and it's not working.

JRA
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AlienwalkerCommented:
Firstly I would leave WMDC as 64 bit and install the 32 bit Office.

Some users have reported WMDC only has trouble picking up the 64bit Office, but I can't confirm as I'm using both 32 bit versions for office AND WMDC.

Alienwalker
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calavera44Author Commented:
Alienwalker,

I did what you last suggested.  I uninstalled the 64 bit Office and installed the 32 bit Office.  I left the 64 bit WMDC as it was.  I then was able to sync.  What a weak piece of programming that WDMC, a Microsoft product cannot even sync with a Microsoft product.  Oh well, it works now, I was able to sync.  

I really appreciate your help, thanks.

JRA
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calavera44Author Commented:
Your solution worked, finally I can sync!
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