Winzip crashes

I am experiencing Winzip crashing everytime I try to open a zip file.  I recently accidentally installed Explorer then took it off because it installed itself over my Firefox causing other problems with sign in on college server.  Could the Explorer installation be a problem? I have reinstalled Winzip many times to no avail.
man4artAsked:
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alienvoiceCommented:
Do you get any error codes or log reports when it crashes?
man4artAuthor Commented:
yes.  Do you need them. I took screen shots.
alienvoiceCommented:
Thanks, that will help.
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man4artAuthor Commented:
man4artAuthor Commented:
not sure if this is the info you need
alienvoiceCommented:
Can you add the temp file as list in file 2.

C:\DOCUME~1\WERNER~1\LOCALS~1\Temp\90f0_appcompat.txt

It will contain more information.
man4artAuthor Commented:
Sorry but I can't find the file.  Error message asking that I make sure path or internet address is correct. Not sure what I am doing wrong.
sjklein42Commented:

When you say "Explorer", I'm guessing you mean Internet Explorer.

Assuming the problem was caused by a bad "uninstall" or rollback of IE (which would not be surprising), at this point I would reinstall the new IE (the same version you tried before), then reinstall Firefox to reestablish Firefox as the default browser.  Leave the new IE installed.  It should not interfere with Firefox as long as Firefox has set itself as the default browser.

man4artAuthor Commented:
@sjklein42:  You may just have hit it. I will follow your instructions.  When Internet Explorer was installed with an update it somehow disrupted my sign in on my college's site. I asked students to uninstall it. Since that time Winzip malfunctioned.

thank you.

sjklein42Commented:
If that does not fix it, please let us know what version of Windows you are running (XP?) and which version of IE you tried installing.  Also which version of winzip you are running.

Does winzip also crash when you try running it from the Start menu (without giving it a ZIP file)?  If not, are you able to open a zip file using the File/Open within winzip?

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lordrtCommented:
I would suggest to use 7-zip instead, its free and performs same operations as winzip or winrar.
man4artAuthor Commented:
thanks Lordrt, but I paid for the program and want to get my money's worth. Until now it worked wonderfully except for the Internet explorer issue.  All seems well now.
man4artAuthor Commented:
many thanks to all.
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Windows XP

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