Software uninstalling itself on reboot

Just thought I'd throw this one out there...

Any ideas on why when I install antivirus on a machine, on reboot the product completely disappears? Could there be some script hiding somewhere that is executing an uninstall on reboot?

We're using CA Total Defense r12 but I can only guess that there is something in windows that is causing this to occur on reboot. The product functions fine before a reboot and then all program files and services vanish.

How can I stop this from occurring? I've attempted to install the software twice now.
tegeniusAsked:
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ReubenwelshCommented:
Try installing it manualy (not from a prepacked MSI or whatever it is) and see if you have the same issue. if not there is somthing wrong with the packet/script you use. and that will need to be troubleshooted.

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ReubenwelshCommented:
BTW, what does the eventlog show after a reboot? Does it say its been uninstalled?
ded9Commented:
Launch msconfig and make sure all services and startup items are enabled....reboot and check.



Ded9
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SeeDavidCommented:
I suspect you have a root kit with malware or viruses installed, try running tdss , and malwarebytes and see if these find anything. Tdss will find and remove root kits and can run innsafe mode if needed.

Very Likely there is an infection there
SeeDavidCommented:
Also try a different AV, recommend security essentials from Microsoft, can usually run even on infected machines
tegeniusAuthor Commented:
Evidence suggests that something is uninstalling it. I am unable to pinpoint the problem from the event log.
tegeniusAuthor Commented:
Event log shows an entry for msiexec and the removal of CA ITechnology Gateway.
SeeDavidCommented:
Some Viruses tend to do that. Best to take it offline and download the latest av (other than ca) as these viruses/malware can also update themselves via the web, making it more difficult to remove.
ReubenwelshCommented:
Could be a virus or a bad packet. If you do a manual install and you get the same problem then its a virus, if not its yourMSI packet thats having issues.
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