Workstation service not starting up, XP HOME SP3

Posted on 2011-10-04
Last Modified: 2012-05-12
Windows XP Home SP3, can access internet.  Can even ping all pcs on the network but can't access them through windows, workstation service doesn't want to start.  Tried a few things wuth no luck.

Please help!
Question by:justMCD
    LVL 5

    Expert Comment

    The best thing to do first is to make sure there is not an infection messing up dns download mbmam from the link below and Copy it to a usb key from one of the other machines, allow it to do a quick scan if it does not pick up any infections then
    go to command prompt, type nslookup then type and post the results

    Author Comment

    nslookup was fine, busy with scan. Result with a few ip addresses.  Still busy with malware scan.

    Author Comment

    Scan completed, and clean.
    LVL 5

    Expert Comment

    a few things to check
    can you ping ?
    reset all internet explorer settings and restore advanced settings.
    make sure under connections that proxy is not selected.
    A simple system restore is quick fix. Start -programs - accessories- system tools- system restore
    Check the cables, test another machine using the same cable
    Do an ipconfig /release and then an ipconfig /renew from a command line
    LVL 30

    Expert Comment

    go into services:


    services.msc (enter)

    Double-click on Workstation Service and look at the Logon tab. Is it set for System?

    What happens if you try to start it from there? After clicking on start, go into event viewer. You should see an even with details about why it did not start. Post that here please.

    Accepted Solution

    Thanks for all your support.  Tried all of that with no success and customer wanted pc fixed, so we did the backup & format.  Everything working fine.

    Just dont know how it could work the one day and not the next, without any new changes on the system.

    Thanks Anyway.

    Author Closing Comment

    I would have been ideal to find a quick fix or setting.

    Backup / formatting was the long way around.

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    Issue: Unstable cursor in Windows XP and Windows runs extremely slow in that any click will bring up the Hour glass (sometimes for several seconds before giving you what you want) . Troubleshooting Process and the FINAL FIX: This issue see…
    PRTG Network Monitor lets you monitor your bandwidth usage, so you know who is using up your bandwidth, and what they're using it for.
    After creating this article (, I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
    Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now