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Access Denied when installing SP

Posted on 2011-10-04
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Last Modified: 2012-05-12
We have a network of around 80 PCs. On some PCs when we try and install XP SP2 or SP3, we get an error "Access denied"

The changed are rolled back.

This has happened twice this week..

1) Newly installed XP pro desktop can't install SP3

2) newly built virtual 64bit XP PC can't install SP2

Both access denied...

Any ideas?
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Question by:carrgater31
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Expert Comment

by:xmlmagician
ID: 36909658
the only time i had this problem is when by accident the user account i was utilising did not have admin rights. Could you check that
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Author Comment

by:carrgater31
ID: 36909672
Yes, the username has domain admins..

I've even taken on PC out of the domain and used local admin

Both same result.
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by:xmlmagician
ID: 36909770
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Author Comment

by:carrgater31
ID: 36923157
Hi,

Yes I tried that but there isn't an access denied message in the Setupapi.log file
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Expert Comment

by:xmlmagician
ID: 36923574
Can i ask you if you have tried to install winxp pro and sp3 before you join a PC on the domain. I tend to have the pc pretty much all patched up before i get it to our domain.

Can you try that?
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Author Comment

by:carrgater31
ID: 36923582
It shouldn't matter.. but I have removed from domain and still same.. I may build a fresh one and try and install it before entering the domain
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xmlmagician earned 2000 total points
ID: 36923682
yes please, that is what i was suggesting as i think some GPO might be affecting it
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