asked on 10/4/2011

Access Denied when installing SP

We have a network of around 80 PCs. On some PCs when we try and install XP SP2 or SP3, we get an error "Access denied"

The changed are rolled back.

This has happened twice this week..

1) Newly installed XP pro desktop can't install SP3

2) newly built virtual 64bit XP PC can't install SP2

Both access denied...

Any ideas?

Microsoft Legacy OS Windows XP

Last Comment

xmlmagician

10/6/2011

xmlmagician

10/4/2011

the only time i had this problem is when by accident the user account i was utilising did not have admin rights. Could you check that

Jonathan Edwards

10/4/2011

ASKER

Yes, the username has domain admins..

I've even taken on PC out of the domain and used local admin

Both same result.

xmlmagician

10/4/2011

have you tried this:

http://support.microsoft.com/kb/873148

Jonathan Edwards

10/6/2011

ASKER

Hi,

Yes I tried that but there isn't an access denied message in the Setupapi.log file

xmlmagician

10/6/2011

Can i ask you if you have tried to install winxp pro and sp3 before you join a PC on the domain. I tend to have the pc pretty much all patched up before i get it to our domain.

Can you try that?

Jonathan Edwards

10/6/2011

ASKER

It shouldn't matter.. but I have removed from domain and still same.. I may build a fresh one and try and install it before entering the domain

ASKER CERTIFIED SOLUTION

xmlmagician

10/6/2011

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