<div>
Make the user a Local Administrator, that cannot use the USB modem, as a test.
</div>


<div>
Thanks for that advice. I did forget to mention that both users are members of the Local Administrators group.
</div>


<div>
Thanks. I will try this. The users are on the road all the time, so not in the office often.
</div>


<div>
I did not have an opportunity to try the suggested solution.
</div>


<div>
<div class="content wysiwyg-content">
Two users are sharing a laptop with Windows XP Pro SP2. They have one K3765 HSPA USB Stick (3G modem). The laptop detects and displays the modem correctly in both Windows profiles. The one user can open the Vodafone Mobile Connect Lite software and connect to the 3G network using this modem. When the other user logs into his profile and starts up the software, it says &quot;No Device&quot;. The Manage Devices section shows the modem as the default device but does not load it at all. When we switch back to the other user profile, it works perfectly.<br />
Some points:<br />

<div class="bullet">
The users are on a domain so we cannot connect on the one profile and then use fast user switching to change users. Assuming that this would even work.
</div>
<div class="bullet">
The Vodafone Mobile Connect Lite software was actually installed using the user account which is experiencing problems
</div>
<div class="bullet">
We have done a complete reinstall of both the software and the USB root hubs on the machine. It still only works in the one profile.
</div>
<div class="bullet">
We have tried all the USB ports on the machine.
</div>
</div>
</div>


Two users are sharing a laptop with Windows XP Pro SP2. They have one K3765 HSPA USB Stick (3G modem). The laptop detects and displays the modem correctly in both Windows profiles. The one user can open the Vodafone Mobile Connect Lite software and connect to the 3G network using this modem. When the other user logs into his profile and starts up the software, it says "No Device". The Manage Devices section shows the modem as the default device but does not load it at all. When we switch back to the other user profile, it works perfectly.
Some points:
The users are on a domain so we cannot connect on the one profile and then use fast user switching to change users. Assuming that this would even work.The Vodafone Mobile Connect Lite software was actually installed using the user account which is experiencing problemsWe have done a complete reinstall of both the software and the USB root hubs on the machine. It still only works in the one profile.We have tried all the USB ports on the machine.

K3765 HSPA USB Stick (3G modem) Issue

Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.

Windows XP

Hardware includes cell phones and other digital living devices, tablets, computers, servers, peripherals and components, printers and scanners, gaming consoles, networking hardware such as routers, hubs, switches and modems, storage devices and security equipment such as firewalls and other appliances.