Mail Merge not working for Word 2010 and Outlook 2003

Posted on 2011-10-04
Last Modified: 2012-06-27
I have user who I moved back to Outlook 2003 because of some issues with Outlook 2010 (possibly problems caused by Shoretel Call Manager). Since I switched back to Outlook 2003, mail merge in Word 2010 doesn't create emails. What can I do to fix this?
Question by:commfirst
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    Accepted Solution

    It is mandatory for Outlook and Word to be the same version.

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