Print Managment GPO is not fully deploying all printers

Posted on 2011-10-04
Last Modified: 2012-05-12
We have a site that has two terminal servers 2008r2 that are setup to load balance. We setup the print managment role on the app server to effectively deploy their 25+ printers to the terminal servers. All of the printers were deploying great up until the other day. We added a new HP (server 2008 compatible) printer and attempted to deploy it. The printer would not deploy. I changed the GPO from user to computer and it still would not work. I even created a second gpo to try and it would not work.

When you run the Results wizard it shows the gpo as being accepted. The terminal servers do not show any errors in the event logs regarding that GPO. Im a bit stumped how the GPO says it works and the servers have 25+ printers that were deployed correctly with the same GPO and work great.

 gpo results wizard
Question by:Jryals8900
    LVL 12

    Expert Comment

    Have you tried manually connecting to this printer to test? It's very easy to think the issue is more complex than it actually is. I've had many issues previously with printer mappings caused by drivers.

    Also, do these servers have SP1 installed as I had issues a few months ago mapping printers on Windows 7 - the issue was fixed in a hotfix which was eventually bundled into SP1
    LVL 1

    Expert Comment

    Did you add the 32bit drivers?  Assume your 2k8 server is 64bit.
    LVL 7

    Expert Comment

    make sure that you are setting the printer processor to winprint and Raw, You may also want to look at a new driver  or to see if there is an updated driver.

    Author Comment

    Yes I can manually map to the printer. I have printer management installed on a 2008r2 server and am deploying to 2008r2 terminal servers. All servers have SP1 installed on them. I have the latest driver installed but it seems something has happened and stopped me from deploying any more printers.

    Any suggestions?

    Im a bit baffled at how it worked for over 20 something printers and then just quit working. From 2008r2 to 2008r2 it should be a piece of cake.
    LVL 7

    Expert Comment

    Do you get any errors in event log? if so what are they.

    Accepted Solution

    We removed a faulty printer and printer deployment started working properly again. Evidentially if you have a printer that had a bad driver it will completely fubar Print Managment. We went through and made sure every driver was compatible with Server 2008 64bit.

    Author Closing Comment

    It was a faulty printer driver that was not compatible with server 2008 64bit. After replacing the printer with a compatible model it fixed Print Managment.

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