Editable GAL on Exchange

Hi guys,

I have ane Exchange 2007 SP3 environment. I've found that by editing the english user template from the toolbox on EMC, i can change the fields' attributes on the GAL. I can make these fields 'Read-Only: False', and when I open the GAL, i can enter text on the fields; but the problem is, when I click 'apply' to save the changes, it gives me an error message when i try to edit any user's GAL info:

"One or more chnages you made cannot be saved. You do not have sufficient permissions to perform this operation for this object".

I'm already domain admin, enterprise admin, exchange admin, even schema admin.

Any ideas?
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Hendrik WieseInformation Security ManagerCommented:
By default, all users can only edit the contact items in their own address book. If you are talking about modifying the contact items in the GAL, please understand that’s not possible by design. However, Exchange Control Panel (ECP) feature will accomplish it in exchange 2010
You may also try to use GAL Modify tool for this task, I do see that it works in some exchange 2007 cases. Yet, please remember the tool not tested or applied for exchange 2007
Please also see the posts in this threadJames Luo TechNet Subscriber Support (
) If you have any feedback on our support, please contact tngfb@microsoft.com

Reference: http://www.networksteve.com/exchange/topic.php/Exchange_2007_Contact_Info_in_Address_Book/?TopicId=1120&Posts=3
ddiazpAuthor Commented:
Thanks for the prompt response; we already looked at the GAL Modify tool and decided it's not the right way to go. We want the users to be able to do these changes from Outlook itself. It may have something to do with SELF permissions or something?
Hendrik WieseInformation Security ManagerCommented:
Also try adding yourself to the "recipient exchange administrators" group in AD.

Hope this helps!!!
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Hendrik WieseInformation Security ManagerCommented:
Did you try adding the users to the group in AD as suggested?

Group: Recipient Exchange Administrators
ddiazpAuthor Commented:
If i recall correctly, the user account doing the update had to be added to the delegation list for the domain on active directory.

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ddiazpAuthor Commented:
found my own solution a while ago
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