How do I correct this error

I have a user that was not getting her SMS updates, we corrected that problem, but now whenever she logs on, she gets a VM Initialization Error: Unable to initialize VM. Please contact your system administrator.

I have a screen shot, that is pretty generic, but will attach it just for good measure. VM Error Message
tburickAsked:
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x-menIT super heroCommented:
check the VM memory config.
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tburickAuthor Commented:
How do you check that?
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johnb6767Commented:
Process Explorer
http://live.sysinternals.com/procexp.exe

Use the above, to find out what process owns that message box. There is a little crosshairs at the top, that you can drag onto another window, and the owning process will highlight. Then you know where you have to start to rectify....
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tburickAuthor Commented:
This tool allowed me to see what process was affected and allowed me to reinstall the affected software.... No more error
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johnb6767Commented:
Glad you are fixed....
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