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Bit Locker

Hi Experts,
I enabled a bitlocker with new windows 7 workstations. I have a simple question.
When one of users forgot his password for a usb drive, all i have is 8 digit Password ID.
Since I have many users, I decided to use "Search". I click the "Find BitLocker Recovery Password" in ADUC and typed in the 8 digit password ID but I got "Your search for "12345678" returned no results." I finally found his computer account to locate a bitlocker recovery password. Why is the search not working? I even tried another one and same thing. I will have many BitLocker users after deploying windows 7 and this will be issues later on. Anyone has any ideas?
Thanks in advance.

ASKER CERTIFIED SOLUTION

BCipollone

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Ksean

ASKER

This is not a windows explorer. I try to search in AD on windows 2008 server. When I right click on my domain in ADUC, I have an option "Find BitLocker Recovery Password" This is what I meant.

Ksean

ASKER

Do I need to install BitLocker Recovery Password Viewer for Active Directory Users and Computers tool (KB928202) on an Windows Server 2008 R2 ?

SOLUTION

CanusRufus

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CanusRufus

Also policy needs to be enable to save these keys to AD.

Ksean

ASKER

"BitLocker Recovery Viewer" is installed. I am able to see these keys but when I try to find these keys, it cannot find even though the key is in AD. Nothing is wrong with the BitLocker but search function. This will be an issue if I cannot locate the computer account right away.

Ksean

ASKER

Thanks