Outlook 2010 new profile does not connect

Good Evening,
Intern tech logged on to machine as local admin and created an Outlook profile. Added RPC over HTTP proxy, installed certificates all worked.
However, user took ownership of machine, logged on as user and started to create the Outlook profile. Upon completion, Outlook continually requests credentials.
Outlook profile created under admin account still worked. However, OST was moved to user profile and still can't connect to Exchange.

We are now unable to delete Outlook profile from user login or recreate the Outlook profile under the correct login.

Must add that user is Dev manager that has local admin rights on PC.

Any ideas?

Thanks
Ian
IanGPAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

e_aravindCommented:
> When failing or repeatedly prompting for authentication, check for the Outlook-connection-status to see if the communication is in tcp\ip or https

> In the "Outlook Anywhere" settings, check if the msstd values
If you have the string "msstd:xxx.domain.com"
this value xxx.domain.com should be the issued-to name on the external certificate.

If not outlook will be prompted for the repeated authentication
If needed we have to use the command "Set-OutlookProvider"

related link:
http://technet.microsoft.com/en-us/library/cc535023(EXCHG.80).aspx
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.