troubleshooting Question

Outlook 2010 new profile does not connect

Avatar of IanGP
IanGPFlag for South Africa asked on
1 Comment1 Solution405 ViewsLast Modified:
Good Evening,
Intern tech logged on to machine as local admin and created an Outlook profile. Added RPC over HTTP proxy, installed certificates all worked.
However, user took ownership of machine, logged on as user and started to create the Outlook profile. Upon completion, Outlook continually requests credentials.
Outlook profile created under admin account still worked. However, OST was moved to user profile and still can't connect to Exchange.

We are now unable to delete Outlook profile from user login or recreate the Outlook profile under the correct login.

Must add that user is Dev manager that has local admin rights on PC.

Any ideas?


Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 1 Comment.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 1 Comment.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros