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  • Status: Solved
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MAPI_E_Not_ME sending to 1 recipient from Outlook 2010 via Exchange 2010

Interesting, out of the blue, one of my users gets an error when trying to send email to another person within the same domain.  The mail is not leaving the campus to the outside world.  He can send to anyone else internally with no issues.  He can even send email to this one person via webmail with no problems at all.  Turning on logging I am seeing the following on the log for the one message:

2011.10.03 16:21:52 MAPI XP Call: SubmitMessage, hr = 0x80040502
2011.10.03 16:21:52 MAPI XP Call: SubmitMessage returned MAPI_E_NOT_ME.

The bounce message he is getting show the following.  I changed the email addresses to a bobo one for privacy:
Delivery has failed to these recipients or groups:

user.name@domain.org
A problem occurred during the delivery of this message. Please try to resend the message later.


Diagnostic information for administrators:

Generating server:

user.name@domain.org
# #MAILTO#

Keep in mind this is ONLY when sending through Outlook 2010.  Webmail has no problems.
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taphope
Asked:
taphope
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1 Solution
 
steforCommented:
Have you tried setting up a new outlook profile for this user?
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Marc DekeyserSr Premier Field EngineerCommented:
Hi, can you check that the user is in cached mode? If you place him in online mode he will probably not have the problem seeing webmail works. Try removing the nf2 file; this file is what automatically fills in the "to" field in outlook and that might have gotten corrupted
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taphopeAuthor Commented:
Apologies for the REALLY late delay.  This just happened to coincide with a move that central admin started and it has taken most of my time.  Do you know where the nf2 file is located?  I have searched a little bit on google but haven't found anything significant.  
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taphopeAuthor Commented:
I basically removed the account and set it back up but got the same results.
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taphopeAuthor Commented:
Strangely enough, removing outlook completely and reinstalling it took care of the issue.  I would assume that it removed the nf2 file that was mentioned earlier.  
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taphopeAuthor Commented:
Although I did not find that nf2 file mentioned, I assume that uninstalling and reinstalling Outlook essentially does the same thing only the long way around.  Either way it worked.
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