Nothing going to Sent folder

Posted on 2011-10-04
Last Modified: 2012-05-12
Hello all,
I have a client who uses an Outlook client.  Two days ago mail stopped going into her sent folder.  I tried the mail options route and everything was as it should be.  I unchecked the items and restarted the client.  I rechecked the items and restarted the client.  Mail still is not showing up in the Sent folder.  So what am I missing?

Question by:jwhite273
    LVL 59

    Expert Comment

    by:Chris Bottomley
    Did you mean you have checked

    Tools, options, email options, save copies in sent?
    Tools, options, email options, advanced email options, in folders other than the inbo save with orig?

    Author Comment

    Yes, went there a double checked.  It is checked.  To add an additional twist, it doesn't happen with every mail.
    LVL 59

    Accepted Solution


    ANy rules set in the client?

    Search for a 'missing' mail item and see where it is, how does that correspond to what is happening at the time?


    Author Comment

    No rules on the client.
    Will check.  Thanks.

    Author Closing Comment

    It was a corrupt mail.  I did a scan.pst and it removed/repaired it.  Thanks for pointing me in the right direction.

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