?
Solved

Nothing going to Sent folder

Posted on 2011-10-04
5
Medium Priority
?
263 Views
Last Modified: 2012-05-12
Hello all,
I have a client who uses an Outlook client.  Two days ago mail stopped going into her sent folder.  I tried the mail options route and everything was as it should be.  I unchecked the items and restarted the client.  I rechecked the items and restarted the client.  Mail still is not showing up in the Sent folder.  So what am I missing?

Thanks,
jwhite
0
Comment
Question by:jwhite273
  • 3
  • 2
5 Comments
 
LVL 59

Expert Comment

by:Chris Bottomley
ID: 36915182
Did you mean you have checked

Tools, options, email options, save copies in sent?
or
Tools, options, email options, advanced email options, in folders other than the inbo save with orig?
0
 

Author Comment

by:jwhite273
ID: 36924196
Yes, went there a double checked.  It is checked.  To add an additional twist, it doesn't happen with every mail.
0
 
LVL 59

Accepted Solution

by:
Chris Bottomley earned 2000 total points
ID: 36924597
Both?

ANy rules set in the client?

Search for a 'missing' mail item and see where it is, how does that correspond to what is happening at the time?

Chris
0
 

Author Comment

by:jwhite273
ID: 36925726
No rules on the client.
Will check.  Thanks.
0
 

Author Closing Comment

by:jwhite273
ID: 37050492
It was a corrupt mail.  I did a scan.pst and it removed/repaired it.  Thanks for pointing me in the right direction.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question