J.R. Sitman
asked on
Dell 2900 The raid controller firmware & driver validation was not performed. The configuration is out of date or corrupt
Our Power Edge 2900 is getting the error on boot up of "The raid controller firmware & driver validation was not performed.The configuration is out of date or corrupt. c:\program files (x86)\dell\sysmgt\sm\cfg. Controller 0 (SAS 6/iR integrated.
How do I fix it?
How do I fix it?
ASKER
There are a lot of choices for the downloads can you help with what you think I need? I have the latest OpenManage
Can you go into open manage, drill down into storage, then the adapter, and let me know what version of firmware and driver you have please.
Driver: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R194052&SystemID=PWE_2900&servicetag=&os=WNET&osl=en&deviceid=13856&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=46&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=268337
Firmware: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R197383&SystemID=PWE_2900&servicetag=&os=WNET&osl=en&deviceid=13856&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=46&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=273011
Driver: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R194052&SystemID=PWE_2900&servicetag=&os=WNET&osl=en&deviceid=13856&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=46&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=268337
Firmware: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R197383&SystemID=PWE_2900&servicetag=&os=WNET&osl=en&deviceid=13856&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=46&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=273011
ASKER
firmware 00.25.47.00.06.22.03.00
Driver 1.28.03.01
Storport driver 6.1.7601.17577
I got the latest BIOS (i hope) but when I tried to run it , I got the message "program could not collect the BIOS version"
Driver 1.28.03.01
Storport driver 6.1.7601.17577
I got the latest BIOS (i hope) but when I tried to run it , I got the message "program could not collect the BIOS version"
ASKER
Also how do you boot to dos? I tried boot sequence but it was not a choice.
These packages you can run from Windows, no need to boot to DOS. Can you please let me know what operating system you are running and if it is 32 or 64 bit please before running the links I previously provided.
ASKER
2008 64
Sorry, please disregard the previous links. These are the correct ones and can be run from Windows. I would suggest doing them one at a time and rebooting.
Driver: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R194126&SystemID=PWE_2900&servicetag=&os=LHS64&osl=en&deviceid=13856&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=46&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=268358
Firmware: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R197383&SystemID=PWE_2900&servicetag=&os=LHS64&osl=en&deviceid=13856&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=46&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=273011
BIOS: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R290460&SystemID=PWE_2900&servicetag=&os=LHS64&osl=en&deviceid=11598&devlib=0&typecnt=0&vercnt=14&catid=-1&impid=-1&formatcnt=0&libid=1&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=432377
Driver: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R194126&SystemID=PWE_2900&servicetag=&os=LHS64&osl=en&deviceid=13856&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=46&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=268358
Firmware: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R197383&SystemID=PWE_2900&servicetag=&os=LHS64&osl=en&deviceid=13856&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=0&libid=46&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=273011
BIOS: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R290460&SystemID=PWE_2900&servicetag=&os=LHS64&osl=en&deviceid=11598&devlib=0&typecnt=0&vercnt=14&catid=-1&impid=-1&formatcnt=0&libid=1&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=432377
ASKER
Thanks. I'll post after all are complete
ASKER
Then 1st link states it cannot be run under this operating system.
ASKER
just to verify see attachment
os.png
os.png
ASKER CERTIFIED SOLUTION
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ASKER
I get "the program could not collect the BIOS version"
Try right clicking and run as administrator. If that does not work you may need to update to a lower version then to the newest version.
ASKER
I'm rebooting. How critical is this error?
ASKER
I updated the SAS firmware even though it stated it was the same version. When I rebooted the error was gone. So just to be sure I rebooted again. It is back. Do I need to get this fixed ASAP or can it wait. I'd like to go home.
It is a non-critical issue, it could wait until tomorrow. I would give Dell a call tomorrow (800) 456-3355 even if your server is not under warranty they will help.
ASKER
Thanks. I'll keep you posted
SOLUTION
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ASKER
Should I not award the points, because the help didn't fix it or should I award it to the post to call Dell?
I would suggest hitting the request attention button and they can advise.
ASKER
ok
ASKER
Thanks
"Cause: Storage Management is unable to determine whether the system has the minimum required versions of the RAID controller firmware and drivers. This situation has occurred because a configuration file is unreadable or missing data. The configuration file may be corrupted."
I would suggest downloading and installing the newest version of Dell OpenManage server administrator then the newest driver and firmware
http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PWE_2900&os=WNET&osl=en&catid=&impid=