Dell 2900 The raid controller firmware & driver validation was not performed. The configuration is out of date or corrupt

Our Power Edge 2900 is getting the error on boot up of "The raid controller firmware & driver validation was not performed.The configuration is out of date or corrupt.  c:\program files (x86)\dell\sysmgt\sm\cfg.  Controller 0 (SAS 6/iR integrated.

How do I fix it?
J.R. SitmanIT DirectorAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

ThorinOCommented:
Per: http://support.dell.com/support/edocs/software/svradmin/2.2/en/SNMP/snmpc25.htm

"Cause: Storage Management is unable to determine whether the system has the minimum required versions of the RAID controller firmware and drivers. This situation has occurred because a configuration file is unreadable or missing data. The configuration file may be corrupted."

I would suggest downloading and installing the newest version of Dell OpenManage server administrator then the newest driver and firmware

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PWE_2900&os=WNET&osl=en&catid=&impid=
0
J.R. SitmanIT DirectorAuthor Commented:
There are a lot of choices for the downloads can you help with what you think I need?  I have the latest OpenManage
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

J.R. SitmanIT DirectorAuthor Commented:
firmware 00.25.47.00.06.22.03.00
Driver 1.28.03.01
Storport driver 6.1.7601.17577

I got the latest BIOS  (i hope) but when I tried to run it , I got the message "program could not collect the BIOS version"
0
J.R. SitmanIT DirectorAuthor Commented:
Also how do you boot to dos?  I tried boot sequence but it was not a choice.
0
ThorinOCommented:
These packages you can run from Windows, no need to boot to DOS. Can you please let me know what operating system you are running and if it is 32 or 64 bit please before running the links I previously provided.
0
J.R. SitmanIT DirectorAuthor Commented:
2008 64
0
J.R. SitmanIT DirectorAuthor Commented:
Thanks.  I'll post after all are complete
0
J.R. SitmanIT DirectorAuthor Commented:
Then 1st link states it cannot be run under this operating system.
0
J.R. SitmanIT DirectorAuthor Commented:
just to verify see attachment
os.png
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
J.R. SitmanIT DirectorAuthor Commented:
I get "the program could not collect the BIOS version"
0
ThorinOCommented:
Try right clicking and run as administrator. If that does not work you may need to update to a lower version then to the newest version.
0
J.R. SitmanIT DirectorAuthor Commented:
I'm rebooting.  How critical is this error?
0
J.R. SitmanIT DirectorAuthor Commented:
I updated the SAS firmware even though it stated it was the same version.  When I rebooted the error was gone.  So just to be sure I rebooted again.  It is back.  Do I need to get this fixed ASAP or can it wait.  I'd like to go home.
 
0
ThorinOCommented:
It is a non-critical issue, it could wait until tomorrow. I would give Dell a call tomorrow (800) 456-3355 even if your server is not under warranty they will help.
0
J.R. SitmanIT DirectorAuthor Commented:
Thanks.  I'll keep you posted
0
J.R. SitmanIT DirectorAuthor Commented:
Dell determined the card needed replacing.    Thanks for trying to help.
0
J.R. SitmanIT DirectorAuthor Commented:
Should I not award the points, because the help didn't fix it or should I award it to the post to call Dell?
0
ThorinOCommented:
I would suggest hitting the request attention button and they can advise.
0
J.R. SitmanIT DirectorAuthor Commented:
ok
0
J.R. SitmanIT DirectorAuthor Commented:
Thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Server Hardware

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.