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RedHat missing dependencies during program install

Posted on 2011-10-04
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Last Modified: 2012-05-12
Hi,

New to using redhat 6, I'm trying to install the LSI MegaRaid utility on the box to manage a locally attached sas shelf.  I was able to copy the libstdc++.so.6 to the usr\lib folder and the install completes successfully until the very end when it says dependencies failed.

error: Failed dependencies:
  libstdc++.so.6 is needed by sas_snmp-3.17-1123.i386
  libstdc++.so.6 (CXXABI_1.3) is needed by sas_snmp-3.17-1123.i386
SAS SNMP installation failed
error: Failed dependencies:
   libstdc++.so.6 is needed by sas_ir_snmp-3.17-1126.i386
   libstdc++.so.6 (CXXABI_1.3) is needed by sas_ir_snmp-3.17-1126.i386
   libstdc++.so.6 (GLIBCXX_3.4) is needed by sas_ir_snmp-3.17-1126.i386
SAS-IR SNMP installation failed

The rest of t he install looks successful and it puts an icon for the application under applications, but it will not launch.

I copied the libstdc++.so.6 to the /usr/lib folder I got an error saying not a symbolic link

The attached screen shots probably explain this better.  Thanks

 dependencies failed2withc6copy1.JPG
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Question by:fcps
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Accepted Solution

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Papertrip earned 2000 total points
ID: 36913155
Remove the packages (and any files you copied yourself) and start fresh, then install the c++ library properly and try the MegaRaid install again.

The package you want is libstdc++
yum install libstdc++

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LVL 21

Expert Comment

by:Papertrip
ID: 36913156
Remove the packages (and any files you copied yourself) and start fresh, then install the c++ library properly and try the MegaRaid install again.

The package you want is libstdc++
yum install libstdc++

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Author Comment

by:fcps
ID: 36926695
The install now completes successfully but the program won't open.  It does throw an SNMP error at the end of the install, but we aren't monitoring with SNMP so I'm not concerned about that.  Sorry for the long delay, we had to register the server to use the yum command.
Capture.JPG
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LVL 21

Expert Comment

by:Papertrip
ID: 36926735
That definitely doesn't look like the install finished, since it says "Exiting".  The package needs snmpd installed, regardless if you are monitoring with it or not.
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Author Comment

by:fcps
ID: 36926888
Is there a yum command for snmp?

I ran
yum install net-snmp-utils
 
and it installed net-snmp-libs as a dependency

Then I ran
yum install net-snmp
and it installed several items

It still wouldn't launch after this.



snmp.jpg
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LVL 21

Expert Comment

by:Papertrip
ID: 36926924
It says it started it OK, why are you trying to delete sas_snmp package with 'rpm -e' ?
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Author Comment

by:fcps
ID: 36926955
it has a failed error message aboce saying sas snmp installation failed.  I was going to see if the install had a different version on it and maybe that was the issue, but it wouldn't remove anyway.
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LVL 21

Expert Comment

by:Papertrip
ID: 36929029
I don't think you need to worry about that.

How are you trying to launch whatever executable you have been trying to run?
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Author Closing Comment

by:fcps
ID: 36932400
I was able to get this to work by first running the yum install libstdc++ command
then running yum install net-snmp
yum install libstdc++.so.6
then yup update
then re running the dependencies listed in the readme file associated with the installer
libstdc++-4.4.4-13.el6.i686.rpm
compat-libstdc++-33-3.2.3-69.i686.rpm  
libXau-1.0.5-1.el6.i686.rpm
libxcb-1.5-1.el6.i686.rpm
libX11-1.3-2.el6.i686.rpm
libXext-1.1-3.el6.i686.rpm
libXi-1.3-3.el6.i686.rpm
libXtst-1.0.99.2-3.el6.i686.rpm

Then reboot and everything launched as it should

Thanks so much for the help
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