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iPAD not able to recognize netbios

Posted on 2011-10-04
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Last Modified: 2012-05-12
I was wondering if I am the only one experiencing this issue.
When I try to ping or connect to a server by the computer name I am not able.
I have to type in the fully qualified domain name in order for it to work or enter the IP address.

Perfect example: I downloaded an app for sharepoint. I tried to connect the same way as if I wanted to connect on my laptop; http://server57

It does not work so I try it by the IP address and it works.

How can I resolve this issue?
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Question by:MECIT
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20 Comments
 
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Assisted Solution

by:mikebernhardt
mikebernhardt earned 1000 total points
ID: 36918430
This is probably a DNS configuration issue, not really an iPad issue. It sounds like the iPad needs to have it's search domain(s) configured correctly.
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Author Comment

by:MECIT
ID: 36919121
where would I need to look to verify it is a DNS.

If it is a DNS, how do I resolve the issue.
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Assisted Solution

by:mikebernhardt
mikebernhardt earned 1000 total points
ID: 36919354
In the network panel of system preferences, select the correct network. Dig around and you'll find it there. You can have more than one domain listed as search domains, so add this one but don't delete whatever may already be there.
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Author Comment

by:MECIT
ID: 36919401
I am looking for this in the DNS server or the IPAD
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Expert Comment

by:mikebernhardt
ID: 36920255
On the iPad. If you don't have your domain listed as a "search domain" then it will append "comcast.net" or whatever is currently configured on it, unless you ask for the fully qualified name.
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Author Comment

by:MECIT
ID: 36920322
it has our domain listed. I will look it again
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Expert Comment

by:mikebernhardt
ID: 36920677
Also remember that it won't find the netbios name because that's an Ad-specific thing, it will only find the DNS name. Are the names identical?
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Author Comment

by:MECIT
ID: 36924225
Yes names are identical..
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Expert Comment

by:mikebernhardt
ID: 36925254
Perhaps it's pointing at the wrong DNS server?
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Author Comment

by:MECIT
ID: 36925278
The ipad has a static ip.

The correct IPs for our DNS servers are correct.
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Expert Comment

by:mikebernhardt
ID: 36925862
OK, so you're saying
1. iPad has correct IP address(es) for your internal DNS servers, identical to the laptop
2. iPad has correct domain name (i.e. domain.com) in its domain search field, identical to the laptop
3. iPad has correct IP address, in the same LAN as the laptop.

Is that right?
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Author Comment

by:MECIT
ID: 36926078
That is correct.
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Expert Comment

by:mikebernhardt
ID: 36926689
OK, then I am stumped. There is nothing that should prevent the iPad from working just like the laptop that I can figure out :-(
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LVL 27

Expert Comment

by:Steve
ID: 36930401
try one of the many network tools available for the ipad. you can use the ping ones to see what DNS is resolving to.
this may point us i the right direction to solve the issue.
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Author Comment

by:MECIT
ID: 36933277
i downloaded ping scope lite on the ipad.

I try to ping the sharepoint server name by itself  and it comes back with cannot resolve hostname.

When i try to ping another server by computer name I am able to ping it.
I have looked at the setting and they are identical.
I dont know what I am missing?

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LVL 27

Expert Comment

by:Steve
ID: 36934341
That is a bit odd. If other servers on the same network can be resolved but this one cant im not convinced the issue is on the ipad.
Have you checked pcs can.resolve this address by dns and they are not picking i up elsewhere?
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Accepted Solution

by:
MECIT earned 0 total points
ID: 36943935
I figured it out.
I have Global Names in our DNS .
I found that there were more than one. the servers were then ones I created CNAMEs for in the Gobal Name section of DNS.


Win 2008 Svr
1.remove from global names in dns, if in there.
2. made sure disable ipv6
3.open command prompt
4.ipconfig /registerdns

Win 2003 Svr
1.remove from global names in dns, if in there.
2. enable netbois under WINS
3.open command prompt
4.ipconfig /registerdns
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Author Comment

by:MECIT
ID: 36944240
I've requested that this question be closed as follows:

Accepted answer: 0 points for MECIT's comment http:/Q_27379845.html#36943935

for the following reason:

Thanks everyone for trying to help me.
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LVL 27

Expert Comment

by:Steve
ID: 36944241
think it would be fair to at lewast aware some points for pointing you in the right direction instead of just accepting your own answer as the entire solution.
Several of us suggested that your DNS was the issue, not the iPAD.
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Expert Comment

by:modus_operandi
ID: 36972740
Starting auto-close process to implement the recommendations of the participating Expert(s).
 
modus_operandi
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