Remote Exchange Mail
Yesterday our domain name expired, I renewed it right away and everything in the office is working find. Our remote sites get there email through an internet browser and their email is not working (they don't even get to the site). I've checked with our domain provider and everything on their end is correct. We are running Exchange 2003 on a Windows Server 2003 box. All the exchange services are running that are usually running. I have rebooted the server.
Last Comment
Can you do some checking here http://www.mxtoolbox.com/ are you able to do a lookup on the A record they are using to access OWA?
Forgot to post this site for you to query your MX records also. Check it from locations that aren't getting mail. You may also need to flush your DNS settings, reboot routers, switches at the sites having problems.
http://www.dnsright.com/
http://www.dnsright.com/
ASKER
mxtoolbox recognizes the domain
Are you able to do a nslookup against whatever domain they are using to access OWA? Have you done a WHOIS to verify that it has been renewed? The only reason OWA should have gone down is if the A record was removed due to being expired. It may (though doesn't seem likely) have died when it expired and got added back when it was renewed and is propagating.
ASKER
From within the office we can go to the web site (mail.sollitt.com/exchange
ASKER
This is the result from the WHOIS:
220 sollitt.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.4675 ready at Tue, 4 Oct 2011 15:39:27 -0500
OK - 66.252.66.43 resolves to mail.sollitt.com
OK - Reverse DNS matches SMTP Banner
0 seconds - Good on Connection time
Not an open relay.
4.774 seconds - Good on Transaction time
220 sollitt.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.4675 ready at Tue, 4 Oct 2011 15:39:27 -0500
OK - 66.252.66.43 resolves to mail.sollitt.com
OK - Reverse DNS matches SMTP Banner
0 seconds - Good on Connection time
Not an open relay.
4.774 seconds - Good on Transaction time
I did a quick check and everything looks good, I was able to get to it. I would suggest removing the actual domain from your post though if you can for security reasons.
Are your remote sites connected via VPN or are they all disconnected locations and using external DNS to resolve?
Are your remote sites connected via VPN or are they all disconnected locations and using external DNS to resolve?
What's the TTL on the dns records of the domain that expired?
After you renewed it, did you make sure the NS servers are still pointing to the right direction?
Chances are the problem will fix itself otherwise
After you renewed it, did you make sure the NS servers are still pointing to the right direction?
Chances are the problem will fix itself otherwise
ASKER
Sorry, don't know what a TTL is. I didn't verify the NS servers, I just took their word for it.
ASKER CERTIFIED SOLUTION
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
Seems the problem resolved itself.
Exchange
Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.
213K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
TRUSTED BY
https://www.testexchangeconnectivity.com/