Problem with reminders in Outlook 2010

I have a client that just switched to Outlook 2010 (server is Exchange 2010, fresh install of Office).  They are having some issues with setting reminders in e-mails, however; namely, they will sometimes have to recreate a reminder two or three times - the system never successuflly saves the first reminder.  Does anyone have any suggestions as to things I could try?

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You might have some corrupted reminders. Have you tried
outlook.exe /cleanreminders

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This needs to be done on the client side tho, how many clients have this issue?

Have you migrated/upgraded to Exchange 2010 from something?

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MasterComputingAuthor Commented:
Also had to run /resetfolders
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