Remote desktop issue

I keep getting the error message on the snapshot when I try to run an application shortcut from my PC. The application is installed on my windows 7 pro.

Please assist and let me know how can I rectify this issue.
Remote-desktop-services-is-busy.jpg
LVL 4
Habib ZakariaNetwork Solutions ArchitectAsked:
Who is Participating?
 
Neil RussellTechnical Development LeadCommented:
http://support.microsoft.com/kb/2383928

Even though says for 2008 server, also has worked on windows 7
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Neil RussellTechnical Development LeadCommented:
Do you have Zone alarm installed on either machine?
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Habib ZakariaNetwork Solutions ArchitectAuthor Commented:
Good info
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