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Error after installing Autodesk Inventor

Posted on 2011-10-04
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Last Modified: 2012-06-27
After installing Autodesk Inventor 2012, I'm not able to change the references of Access/Excel files.
As I click Tools menu and select References in VB, the application (Excel Or Access) crashes.


I've examined it on several PCs , each time with the same result.

I believe it should be some conflicts with Autodesk VB and Access.
I read some articles somewhere about changing some settings in registry in this case,
but I can't recall how or where I read it.
I've posted this question in Autodesk forum, but still I've received nothing.



Any kind of advice is much appreciated.
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Question by:MnInShdw
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LVL 85
ID: 36916085
Sounds like AutoDesk somehow overwrote one or more dependency files Access must have. If that's the case, you may need to Repair or REinstall Office on those machines. Of course this will probably break AutoDesk, so you're in somewhat of a fix.

If this happened on ALL machines where you installed AutoDesk, then I would say a phone call to their support department (not a forum posting) would be in order.
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by:MnInShdw
ID: 36923256
I've repaired office, but it didn't fix the problem.
I'll try to uninstall and reinstall Office 2010.

I've not purchased Autodesk yet. I'm just testing it to see if it fits my job.
I've already called the reseller, but I've not heard of them yet.

thanks for your reply.
I'll let you know if re-installing Office fixes the problem.
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by:MnInShdw
ID: 36934366
Reinstalling Office didn't help.
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LVL 85
ID: 36938427
Does this happen with ALL Access databases on the machine?

What happens if you just open Access, without opening a database?

If reinstalling Office didn't help, then (unfortunately) you may have to resort to a reinstall/repair of Windows. I'd certainly wait to hear what AutoDesk support has to say first, however.
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Author Comment

by:MnInShdw
ID: 37235690
Yes, It happens to all databases.
If I open Access without any database, nothing happens. because there's no reference in access itself.
(The reference is grayed out)

After reinstalling Windows - Access and Autodesk inventor, still the same problem.
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LVL 85
ID: 37236776
Are you absolutely certain that your system EXACTLY meets the requirements for AutoDesk Inventor:

http://usa.autodesk.com/autodesk-inventor/system-requirements/

Quite honestly, if you have't gotten support assistance from AutoDesk by this time, I'd be very, very leery of using the product. If they can't even spare a moment or two to assist you in evaluting their software, I can only imagine what their support will be like if you have troubles.

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Author Comment

by:MnInShdw
ID: 37324355
yes, I've checked it several times.

thank you for your time
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Accepted Solution

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Scott McDaniel (Microsoft Access MVP - EE MVE ) earned 2000 total points
ID: 37325054
About the only thing I could suggest at this point is to take this down to a step-by-step approach - reinstall Windows, install ALL updates for Windows, and then install AutoDesk. Does it work? If so, then you know those two things work together. Now install Access/Office, and install ALL updates for Access and Office. Does everything still work?

If not, then it's fairly evident that AutoDesk won't work with your particular setup. If you have virutal machine like vmWare or Virtual PC, and you want to invest in another operating system and Office suite, then you can use that virutal machine to run your AutoDesk. Seems like a lot of trouble for something that really should work on your existing build, however.

And I would again state that if the company cannot take the time to assist you with installation issues, I'd have a very hard time shelling out money for their program.

You might consider using the Request Attention button to ask the Moderators for more help on this, as I'm out of ideas.
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Author Closing Comment

by:MnInShdw
ID: 37510464
thank you for your time.
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