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Trying to use Scan To Email on Konica Minolta Bizhub C220 and am receiving error 535

I'm trying to set up a Konica Minolta Bizhub c220 for a friend at his company and no matter what I try when sending a scan to email all jobs throw the 535 error code. Does anyone know what this means? I can't find this code online anywhere.

Thanks!
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David_Ingledew
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Tech had to come onsite to fix it. Thanks for the advice.