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Outlook Recall

When recalling a message, after a while I receive a message saying "Message Recall Success".
I would like to know how does this happen.?
would this "message recall success" get sent back after the receiver opens the message?
would the message recall deletes the receiver previous message ?
When I receive "Message Recall Failure" what does that mean?


I will appreciate you clearing up the confusion.


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jskfan
Asked:
jskfan
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7 Solutions
 
PapertripCommented:
The ONLY way recall works in Outlook is if the receiver is also using Outlook and has not read the mail yet.  If any users have mobile devices, you will not be able to recall that message.

This is a pretty misleading feature, there is no way to force a user to forget that they read your mail.  Don't rely on it.
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AlienwalkerCommented:
Hey jskfan,

I believe out recall works by deleting the sent message from the receivers inbox, so yes it does work on their side providing they use an exchange account, if however you are sending a message to a personal email address (Say POP3 e.g. @bigpond.com) then your message cannot be recalled from the receivers inbox.

The "Message Recall Success" is just a notification you can turn off, letting you know if it succeeded or not. It would come back with "Message Recall Failed" if you tried to recall a message sent to a personal email address.

I hope this helps

Alienwalker

further reading: http://office.microsoft.com/en-us/outlook-help/how-message-recall-works-HA001091760.aspx
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jskfanAuthor Commented:
<<The ONLY way recall works in Outlook is if the receiver is also using Outlook and has not read the mail yet.>>

I have sent email from outlook to outlook, we use exchange server as email server in the company.
I have receveid "Message Recall Failed" from one user. Does that mean he has already read the email before I sent the recall?
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Brian GeeCommented:
<<I have receveid "Message Recall Failed" from one user. Does that mean he has already read the email before I sent the recall?>>

This is typically what it means. And that you cannot recall the message from that point.
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PapertripCommented:
What it means is that the message was not found in the recipients Inbox.  This typically happens when the mail was put into a different folder due to a rule on the client.
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Brian GeeCommented:
Or the message could not be recalled because it had been read. Happened to me today where I sent a message to three recipients (two on To and one on CC) and I received two successful Message Recalls but one Message Recall Failed since I found out that particular recipient read the message and was apparently replying to my message when I was actively trying to recall it.
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PapertripCommented:
Alright then it can mean both things :)
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jskfanAuthor Commented:
Ok .... failed can be because either:
-- the email that has been previous sent and meant to be recalled, is not in the INBOX folder of the recipient mailbox.
OR
-- The user has read the mail.

Correct?
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PapertripCommented:
From my understanding, yes correct.

I encourage experts who know otherwise to comment on that.
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jskfanAuthor Commented:
Thanks Guys!
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