I have a client who has an ADSL internet service through Bigpond Internet.
The issue with their service is they continually have drop-outs of the internet service in that they have to continually do a power cycle of the modem.
If they turn the modem off then on again, once it boots up it connects to Bigpond immediately with no issues. Then after a while the same thing will happen.
We have replaced the modem they have without any change.
Previously they have also had Telstra tech's out who have gone through the cabling in the house and verified the Telstra end is OK.
We have replaced the filters as well.
What else can we check?