Posted on 2011-10-05
what exactly is a delivery receipt reporting in terms of exchange.
We havea web filter tool - so if an email heading to external recipient contains offensive or inappropriate words it gets blocked.
A lot of our staff have been using delivery receipts and if they get one they assume the email got through and didnt get caght by the mail filter.
However, many times it has indeed got caught by the mail filter - so the delivery receipt is giving a false sense of security that the mail passed through and got to the recipient.