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Matrix Report

Posted on 2011-10-05
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I am trying to create a matrix report.  I want to show the time taken to close a issue on different products and number of issues closed on those products in between a time frame. So i used years as rows and product as columns in data i used issue count and time. Now i want to see the total issue count , so i added subtotal on years and i am getting total number of issues closed per product. Now i am also getting total of duration as well.  And the total of duration that i am getting is wrong.  So how can i get the correct total of duration. or is there a way that i can only do sum of issue count?
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Question by:Svlss
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lcohan earned 2000 total points
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In my opinion you can't do it in the matrix as described because they will be grouped(summed) by "row" (year in your case)  implicitely.
You should have the total (sum) of the counts per product not by year per product
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