WMP issues with wmv files streamed or via the internet
Posted on 2011-10-05
Hi, we had a problem with a short webcast for a few clients and decided to check further as to what the cause could be.
When viewing the web page with the embeded windows media window, on some client, the wmp would not start to load the stream. I have tried changing from a download stream via http to actually putting it on mms://
If we select properties of the player window, on a pc that works, it shows the url, and the stream details, codecs etc. On a PC that does not work, it shows just the stream URL, nothing else.
If the file is played locally, then it is OK, but if we run WMP and do File, Open URL then its the same as before, WMP just sits there failing the connection.
It does seem to be more the win7 64b PC that have the problem, but its not limited to win7, or even all win7 clients.
Some sites that worked before, do not work for these clients, so the site coding, wmv encoding is not an issue.
renaming the %localappdata%\ media player 12 folder does not help.
On some, resetting IE settings to default allowed the streams to play as normal.
Any ideas on what could be going on?