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Windows 2008 R\2 VM Host crashing

Posted on 2011-10-05
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I have a Windows Server 2008  enterprise R2 server that has crashed twice so far within a week. Server hardware is HP DL385 G6. The server is a VM host and is in a cluster of 3 servers. The failover's are working properly (VMs get ported over and load balance between the other two servers.)

Event in error log:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 10/5/2011 8:37:37 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ****
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000020, 0xfffffa807e441000, 0xfffffa807e441ff0, 0x000000000cff0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 100511-59732-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-10-05T12:37:37.000000000Z" />
<EventRecordID>58453</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>SYBIL-3</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000019 (0x0000000000000020, 0xfffffa807e441000, 0xfffffa807e441ff0, 0x000000000cff0000)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">100511-59732-01</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 9/27/2011 2:07:57 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ****
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000020, 0xfffffa8041e8e000, 0xfffffa8041e8eff0, 0x000000000cff0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 092711-61869-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-27T06:07:57.000000000Z" />
<EventRecordID>57173</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>SYBIL-3</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000019 (0x0000000000000020, 0xfffffa8041e8e000, 0xfffffa8041e8eff0, 0x000000000cff0000)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">092711-61869-01</Data>
</EventData>
</Event>
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Question by:Apexadmin
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3 Comments
 
LVL 5

Accepted Solution

by:
hax1 earned 1500 total points
ID: 36917297
Check if all of the hardware is ok, reinsert RAM chips, check if the server gets too hot, could be a hardware issue.
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Author Closing Comment

by:Apexadmin
ID: 37069623
Reseated the RAM and haven't had an issue since. Hope it was the fix.
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LVL 5

Expert Comment

by:hax1
ID: 37070316
sounds good! :-)

good luck!
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