How do I rebuild or repair a 'corrupted message store' in windows mail? (Cannot delete emails)
A friend has windows vista home 32 bit edition. She often receives the following message upon starting her windows mail ","THE
MESSAGE STORE HAS BEEN CORRUPTED BY AN APPLICATION EXTERNAL TO WINDOWS MAIL.
WINDOWS MAIL HAS BEEN ABLE TO SUCCESSFULLY RECOVER FROM THIS
CORRUPTION.(0x00000000)". Windows mail starts, but previously deleted messages with no header are still there. This issue is described in the following website: http://forums.techarena.in/windows-vista-mail/1196821.htm .
I'm beginning to think the best fix may be for her to get a different email program. But has anyone encountered this issue and fixed it so windows mail works?
MESSAGE STORE HAS BEEN CORRUPTED BY AN APPLICATION EXTERNAL TO WINDOWS MAIL.
WINDOWS MAIL HAS BEEN ABLE TO SUCCESSFULLY RECOVER FROM THIS
CORRUPTION.(0x00000000)". Windows mail starts, but previously deleted messages with no header are still there. This issue is described in the following website: http://forums.techarena.in/windows-vista-mail/1196821.htm .
I'm beginning to think the best fix may be for her to get a different email program. But has anyone encountered this issue and fixed it so windows mail works?
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ASKER
thanks jcimarron. I'll be able to try this solution this coming wednesday, will let you know then. The stuck email is in the inbox, if my memory serves me correctly.
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Actually it DID take both solutions to solve the problem. I Exported all the messages that weren't already toast--they all said 'content lost'. Then I deleted the deleted items folder, and rebooted. That fixed deleted items, and I was able to empty deleted items, but the messages still returned to the inbox. The compact fixed the inbox--I hadn't seen your latest post, but I compacted it with some third party program called wmutil, so I am assuming the internal compact would have worked too.
When everything finally worked I discovered my friend had a copy of office pro 2003 complete with ms Outlook! Lol!
When everything finally worked I discovered my friend had a copy of office pro 2003 complete with ms Outlook! Lol!
justtellmewhatworks--Glad to hear the good news.
ASKER
Windows vista home has the latest updates. She has mcafee installed as an AV. Disabling email scanning in mcafee did not solve the problem. I deleted the account, which is with windstream. The undeletable emails were still there, even with no account.