We are opening an international location so I have users, that were in the US, that are now traveling to Europe. When they try to make a call using the contact that is in Outlook, it won't go because they are calling from Europe and the number is in US format. In Outlook, I can go into each contact and double click on the phone number, make sure the location is United States and the area code is on the area code line, click ok and it changes from (123) 456-7890 to +1 (123) 456-7890, which enables people calling from Europe, or the US, to call the correct number. One of my users uses a MacBook and the Outlook for Mac doesn't seem to have that option.
First part of question: Is there a way to do a mass change on all your contacts in Outlook to add the +1 to the number before the area code?
Second part of question: Is there a way to change contacts using Outlook for Mac to add the +1 to the number before the area code?
Thanks in advance.