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They get access when they re-open Outlook.<br />
<br />
The mail profile shows the Exchange 2010 server. &nbsp;<br />
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What do you mean by refresh Outlook profile? &nbsp;Delete and re-create? &nbsp;Do I still need to do that if re-open works?<br />
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We use Outlook 2010<br />
<br />
Thanks. 
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Some users receive this message after their mailbox is moved from exchange 2003 to 2010: The connection to the microsoft exchange server is unavailable. &nbsp;Outlook must be online or connecte to complete this action. &nbsp;<br />
<br />
Please advice. &nbsp;Thanks in advance. &nbsp;
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Some users receive this message after their mailbox is moved from exchange 2003 to 2010: The connection to the microsoft exchange server is unavailable.  Outlook must be online or connecte to complete this action.  

Please advice.  Thanks in advance.  

Outlook error on Exchange 2010

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

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