We have Cisco 520 VOIP telephone system. Some users have complained that the on hold Volume is too high.
A. How do I bring down the volume for the on hold music, ??
B. What other options do I have for the on hold music. I think you can connect an external mp3 player as well if you wanted your own music or even some type of audio that would advertise services about our business.
C. Can I also change the on hold music so something else as well besides the default cisco one?