Windows Vista music CD playback and Ripping Issues

Posted on 2011-10-05
Medium Priority
Last Modified: 2012-06-21
I have a computer with Windows Vista 32bit.  It is an HP machine.  When I put a CD into the DVD_RW drive, and attempt to play it back, the program (Itunes or Media Player) only plays one or two tracks on the album.  Little X's appear next to the other tracks.  Any ideas?
Question by:EricZ213
LVL 70

Expert Comment

ID: 36922607
Hello, did you make this disc yourself?
Say for example you burnt an audio cd and then saved a copy of this burn as a project
Those red X's indicate the original audio files that were in the original project have been moved or changed somehow and now this image cannot find them to reburn this new disc
There is no soluiotn here other than to make a new audio disc and find all the tracks again and then reburn
LVL 84

Expert Comment

by:David Johnson, CD, MVP
ID: 36922639
try burning your own audio disk and see what the results are it sounds like the cd laser might be out of alignment which means get a new drive
dvd's play fine?
LVL 93

Expert Comment

ID: 36922809
test the cd on another system - it can be they were removed, or unreadable
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LVL 44

Expert Comment

by:Davis McCarn
ID: 36923598
If it is a normal music CD you are trying, the odds are the drive is either dirty or dying.  Use a can of blow off to blow the dust out of the drive with the door open.  If that doesn't get it, try running a virus scan on a regular software CD (which is a sneaky way to read the whole disc).  If it errors, replacement drives are $20: http://www.mwave.com/mwave/SKUSearch.asp?scriteria=AA79134&pageTitle=LG GH24NS70B Black SATA 24X Dual Layer Internal DVDRW /  and are easy to replace.

Accepted Solution

EricZ213 earned 0 total points
ID: 36953179
It had nothing to do with the drive.  I tried swapping it out with another drive.  It turned out to be a conflict with Vista Service Packs and the Serial ATA driver for the motherboard.  Once I got the most updated driver the problems went away

Author Closing Comment

ID: 36975508
troubleshooting myself

Author Comment

ID: 36953185
LVL 70

Expert Comment

ID: 36975657
lol I felt you deserved a response since you been talking and answering yourself.
Well done and thanks for posting your solution.
Who would have guessed that one.

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