Syncing Blackback with BES Express
I have a BES Express 5.0 Server working with Exchange 2010. Everything is working sort of, users are getting their mail, if mail is marked as read or deleted from the blackberry, it syncs back without a problem. If the message is marked as read in Outlook, it syncs to the BB, however if a message is deleted from Outlook, it stays on the BB and does not anywhere.
These are soft deletes, I have tested it. I have enable hard deletes on the BESX, I increased the message number from 100 to 1000, I tried reloading the user. Nothing is fixing this problem. All of the Blackberrys have the same problem.
Does anyone have a solution?
These are soft deletes, I have tested it. I have enable hard deletes on the BESX, I increased the message number from 100 to 1000, I tried reloading the user. Nothing is fixing this problem. All of the Blackberrys have the same problem.
Does anyone have a solution?
Mike
Are the reconciliation properties correctly set on the blackberry. Is the account on the blackberry itself set to sync deleted items?
ASKER
On the BESX I have the Inbox to bidirectional sync and on conflict, mailbox wins. Is that what you are asking? The blackberry is setup the same way.
No
Thats a server setting. Look for filters for the particular device. Make sure all email is allowed regardless of what the subject is or who the sender is.
Thats a server setting. Look for filters for the particular device. Make sure all email is allowed regardless of what the subject is or who the sender is.
ASKER
There are no filters on any of the devices.
Then it could just be an error inside the software. You could try to reinstall the BESX to see if the problem clears
ASKER
Sorry, I already tried that, did not work.
ASKER CERTIFIED SOLUTION
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