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Task 'Microsoft Exchange Server' reported error (0x8004010F): 'The operation failed. An object could not be found.' Outlook 2003 error message

All users within an organization receive the "Task 'Microsoft Exchange Server' reported error (0x8004010F): 'The operation failed. An object could not be found.'" Outlook 2003 error message whenever they click on the Send/Receive button (see the screenshot.

The Exchange Server is Exchange Server 2010 SP1 which is installed on a Server 2008 R2 Hyper-V server. All Windows XP and Windows 7 client computers are running Outlook 2003.

What can I do to fix this issue so that the users will stop receiving this error message and so that Outlook will properly synchronize (send/receive) when the Send/Receive button is clicked on?
The-operation-failed.jpg
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IT Guy
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IT Guy
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3 Solutions
 
MikeIT ProfessionalCommented:
This is a known issue with Microsoft.  Read this and it will walk you through fixing it on your particular system.

http://forums.msexchange.org/m_140040800/mpage_1/key_/tm.htm#140040800
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IT GuyNetwork EngineerAuthor Commented:
Does anyone else know of any articles or technical troubleshooting steps or fixes for this particular issue?

I need to provide as much documentation as possible to my manager as to how this issue can be fixed.
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MikeIT ProfessionalCommented:
Why do you need other articles?  This one is put out my the manufacturer (Microsoft)

There should be no other article you should look at unless this doesnt work.  Its a fairly simple step, it just requires that you basically reset the folders.
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IT GuyNetwork EngineerAuthor Commented:
FireRunt,

Thank you for sharing this article with me.

However, this article discusses Outlook 2003 being used with Exchange 2000.

In this particular situation, I have a customer who is using Outlook 2003 in an Exchange 2010 environment.

Do you know of any articles that discuss this particular issue with Outlook 2003 in an Exchange 2010 environment?
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Dan ArseneauCommented:
http://support.microsoft.com/kb/905813.
Also, you may not have associated the Default Offline Address Book with the database.
In Exchange Management Console, navigate to Microsoft Exchange - Microsoft Exchange On-Premises (server) - Organization Configuration - Mailbox.  Click on the Database Management tab.  Double-click the database and click on the Client Settings tab. Make sure the Offline address book field is populated correctly.
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IT GuyNetwork EngineerAuthor Commented:
Does anyone else have any further comments or suggestions?
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