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Need help setting up Avaya Ethernet Routing Switch 4524GT

Posted on 2011-10-05
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Last Modified: 2012-05-12
We just got a new Avaya 4524GT switch, and I've got it powered on and plugged in a console cable to the switch and my laptop.  I've tried using both Putty and HyperTerminal using the required settings.
Baud Rate - 9600
Data bits - 8
Stop bits - 1
Parity - None
Flow Control - None
Emulation - VT100
When I tried to connect I'm not getting anything.  Does anyone have any experience setting up an Avaya switch?  Am I missing something simple here?
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Question by:Go-GBS
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iwaxx earned 2000 total points
ID: 36921394
Your parameters seems to be ok : 9600, 8, N, 1.
Your cable must be a straight-through db9, be sure of that ...

If you haven't connected the cable before the power on, you missed the whole boot text and when finished a welcome screen that says: "Press Ctrl+Y to begin"

So :
* Simply press Ctrl+Y, you'll always have to do that on Avaya and all Nortel ES/ERS series.
If your switch is brand new, you should arrive to a quick startup menu with few questions for basic configuration or directly the menu.
If not, you arrive to the login:
Default password: (will always help at some point ...)
login : RW (upper case)
password : secure (lower case)

* If Ctrl+Y doesn't work, try to connect the serial cable and then only turn the switch on to see the boot sequence.
If you don't see any text during the boot, neither your cable or your terminal configuration is wrong.
Putty definitely work with these switches.

Good luck !
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by:Go-GBS
ID: 36923913
Would a Cisco console cable be considered a straight through DB9?
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Expert Comment

by:iwaxx
ID: 36923940
Cisco console cable is a rollover cable unfortunately ...
It can't work with Avaya 4524GT
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Author Comment

by:Go-GBS
ID: 36923953
And that's probably it, I had a feeling but someone else unboxed the switch and didn't leave the cable, guess I'll have to find it.  I'll report back once I give it a try, thanks.
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Expert Comment

by:meraj11
ID: 36927107
You can also use a standard straight ethernet cable with 2 serial connectors (male & female), cisco use to supply these previously.

iwaxx is correct, you have to use Ctrl +Y to view console prompt. When I first played with Avaya switches I was also stuck at the same point for a while before finding about this mysterious Ctrl + Y key ....

Goog Luck
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Author Comment

by:Go-GBS
ID: 37006242
Hmm, that Ctrl+Y could be it, I'll have to give that a whirl.
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Author Comment

by:Go-GBS
ID: 37006288
@ meraj11  When you say a straight ethernet w/ two serial connectors, what would that cable be called, or where could I find one?

Back to the CTRL+Y, would I see anything on the screen prior to pressing this, lets say I plugged in after it booted up, should anything be displayed on the screen, or would it just be blank until I press CTRL+Y?
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Expert Comment

by:iwaxx
ID: 37007029
Hi Go-GBS,

* meraj11 speaks about the connector DB9/RJ45 like the green one you can find on this page:
http://www.ossmann.com/5-in-1.html

You can custom these connectors internally if you want a custom cable for another use...
Add two of these connectors to a straight ethernet, you've got a straight DB9 cable.

* Your console will display console activity. If you plug it after boot, you won't see anything cause there's no activity.
Until you press CTRL+Y, then the prompt or login appears.
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Author Comment

by:Go-GBS
ID: 37025789
Sorry I haven't responded, haven't been back onsite yet.  I'm not sure I want to go the route of creating a custom cable, but I'll keep that in mind as a last resort.  It doesn't seem like anyone knows where the console cable is that came with the Avaya switch, so we may have to purchase one.
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Expert Comment

by:iwaxx
ID: 37029455
The console cable is never included with the switches/routers you buy.
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Author Comment

by:Go-GBS
ID: 37031836
Really?  So they're switches require a certain cable and they don't give it to you?
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Expert Comment

by:iwaxx
ID: 37046153
It's a straight-through db9, not a proprietary cable, and personnaly, there are 800 Nortel switches in my company, my trash would be full of cables.
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Author Comment

by:Go-GBS
ID: 37046218
Okay, we've got to have a standard DB9 laying around then, thanks.
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Author Comment

by:Go-GBS
ID: 37138665
Got into it with a standard DB9 we ordered.  Now I have one more question.  I plugged fiber into one of the ports w/ an SFP and I'm not getting any link, yet I've confirmed the fiber is working on a Dell switch.  Is there something special that needs to be done to enable a fiber port?
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Author Comment

by:Go-GBS
ID: 37138702
Also, with just the SFP plugged in I can not see a red light on either side.
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Expert Comment

by:iwaxx
ID: 37139593
You can try to :
* Cross the fiber, maybe the TX and RX has to be flipped
* Stop the autonegotiation and fix the speed/duplex on 1Go/full, it happens that the link doesn't show up in auto negotiation mode.
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Author Comment

by:Go-GBS
ID: 37141732
Turns out it was a bad SFP, one we had for a Dell happen to work with it, thanks for all the help.
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