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Outlook 2010 Address book is gone

One of my clients has lost their 2010 outlook address book.
She said it was there yesterday and yes it is gone today.
Any ideas as to how to retrieve ?
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wildm4n
Asked:
wildm4n
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1 Solution
 
JohnGrunwellCommented:
have you tried a sytem restore to an earlier time?
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wildm4nAuthor Commented:
i can try this and let you know.
it will not be until i return later this evening.
anything i can check in outlook itself ?
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JohnGrunwellCommented:
under account settings go to address book to see if one is labeled in there for the account.
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jcimarronCommented:
wildm4n--Run a Search for *.pst files.  The Contact List will be one of them if it is still where it should be.
Otherwise look in the Recycle Bin.
And if still no luck, use a program such as Recuva to try to recover (undelete) the file.
http://www.piriform.com/recuva
Note you cannot read a .pst address book until you put it back to its normal location.

A useful reference
http://office.microsoft.com/en-us/outlook-help/where-does-microsoft-outlook-2010-save-my-information-and-configurations-HP010354943.aspx
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wildm4nAuthor Commented:
thanks
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jcimarronCommented:
wildm4n--Let us know if that helped.
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jcimarronCommented:
wildm4n--Any success?
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wildm4nAuthor Commented:
unfortunately no success
thay have software that is supposed to repair this error
has anyone found a good repair software program maybe ?

ps -thanks for asking
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jcimarronCommented:
wildm4n--I understand that you did not find any .pst files and that using Recuva did not help.  
Repair Program.  I understand you mean repair Outlook.
http://office.microsoft.com/en-us/outlook-help/repair-or-remove-office-2010-HA010357402.aspx
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wildm4nAuthor Commented:
thank you
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jcimarronCommented:
wildm4n--Hope I was of some help.
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