Windows 7

Posted on 2011-10-05
Last Modified: 2012-08-14
Have been trying to uninstall a program on Windows 7 Home Ultimate.  Will not uninstall.  Starts running install then stops and program remains.  Tried reinstall of program, error message:  program already installed, this installation will stop.
Question by:ycguy1117
    LVL 3

    Expert Comment


    Which program?
    what kind of installer (EXE/MSI/...)?
    Win7 32bit or 64bit?
    Did you try to disable UAC?
    Did you try to run with builtin administrator?
    LVL 89

    Expert Comment

    by:John Hurst
    I thought Ultimate was an extension of Pro, not Home. What application is this?  Is the operating system 32-bit or 64-bit?  .... Thinkpads_User
    LVL 89

    Expert Comment

    by:John Hurst
    ycguy1117  - builtin adminstrator is disabled and should not be enabled. Make sure your own userid is a member of the administrators group. It probably is. ... Thinkpads_User

    Author Comment

    It is a scanning program, was 32 bit transferred from XP machine to Win 7 machine using PC Mover software.  Application did not work, tried to remove and install 64bit drivers.  docketport 687.  Small foot print scanner used for scanning insurance cards in medical office.  Sorry Windows Home Premium.
    LVL 89

    Expert Comment

    by:John Hurst
    PC Mover can move stuff, but does not look after compliancy (as far as I can see). Legacy scanners often do not work with Windows 7 (I have one).

    Try to do a System Restore to a prior point to eliminate the driver. .... Thinkpads_User
    LVL 10

    Accepted Solution

    Use REVO UNINSTALLER.. Its amazing uninstaller. will remove almost all STUBBORN applications.

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