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HP Color LaserJet CP3505 Printers

I am getting a fuser error 50.2 error message when I print an envelope. The printer works fine when printing other documents.

I read several threads on this issue and I do not see a complete fix for this issue...
one - replace the printer fuser
two - upgrade the printer firmware

Any thoughts?
Printers and Scanners

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8/22/2022 - Mon