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VIrus, Malware, worm removal sofware

Hi, Can you please recommend a good Malware, Virus  and worm removal software. I am looking for a software that works and is affordable. I guess 30 to 40 bucks is acceptable. It needs to be implemented in a office enviorement and needs to as discreet as possible. I mean to say as little pop ups as possible.I have a system that I am not able to install Microsoft security essential . I istall it but it won't let me run a scan. Also I see a numbered.exe file in the task manager that I can not kill.

Thank you very much for your help in advance.
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mattkiran
Asked:
mattkiran
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4 Solutions
 
Sudeep SharmaTechnical DesignerCommented:
I would recommend MalwareBytes Pro which has real-time scanning feature and works well with other Anti-Virus solutions including Microsoft Security Essential.

Sudeep
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AquatoneCommented:
Hi,

I would find out why MSSE will not run. Office IT should have A/V software on all computers.

Check out; Malwarebytes, CCleaner, Microsoft Security Sweeper, hijack this.
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mattkiranAuthor Commented:
thank you for getting back to me quickly. My concern is like Norton Internet security I don't my clients to get constant barrage of popups asking them to respond. Thank you.
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mattkiranAuthor Commented:
I am sure it is infected. There is no A/V installed.
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mattkiranAuthor Commented:
I take it back. There was Security essential installed but it is disabled by what ever has infected the system.
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AquatoneCommented:
Sounds like you need a managed system, like SEP. Norton's corporate cousin, which runs in a client/server model. Client computers see nothing, it is all controlled on the server.
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AquatoneCommented:
Who in the office does this work? You? MS Security Sweeper can scan/fix infected clients offline. It runs from a CD or USB drive. Google it.
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mattkiranAuthor Commented:
Ok. Yes I take care of it. I go there if they call me. I don't have total controlover it. Its a not true domain network. Its a workgroup. What do you recommend here. A hardware firewall for a small office ?  Sonicwall with  a UTM bundle ? Thank you.
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mattkiranAuthor Commented:
It seems like ms security sweeper can not be run remotely. I will have to go there. I will have to boot to a CD or a USB ?
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AquatoneCommented:
I would start with A/V for all of the PC's. Restrict the administrative privilege the users have. No one should run as an admin.
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mattkiranAuthor Commented:
Ok. What ever it is it  is controlling the system . Thank you so much.
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younghvCommented:
mattkiran,
I think you need to take a more proactive approach with both the infected system and with all of the systems you control.

The basics of fighting a known infected system are in these EE Articles:

Basic Malware Troubleshooting
Stop-the-Bleeding-First-Aid-for-Malware
Rogue-Killer-What-a-great-name

Please review the steps outlined and walk through them with the infected system.

For general protection and system maintenance, I wrote this EE Article - and yes - you MUST have a hardware firewall protecting your workgroup, even if it is just a simple Linksys/Netgear box.

MALWARE - "An Ounce of Prevention..."

Please reply with any questions you have and I will try to provide more information.

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johnb6767Commented:
FYI, that numbered .exe that you cannot kill is part of a Rootkit.something like 1234567:1234567.exe?
      
How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?
http://support.kaspersky.com/faq/?qid=208280684
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AquatoneCommented:
I think once a rootkit is found on the system, that system is compromised. Wipe and reinstall.
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johnb6767Commented:
                   Just had another one that I cleaned today with the similar numerical .exe in the Task MAnager. It cannot be closed.

The file was actually in c:\Windows. TDSSKiller detected 1 hidden, and 1 forged file. After allowing it to be deleted, I finished cleaning up the rest of the files that I found, restored the Start Menu and the Hidden files as well. Just wanted to pass that along....
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johnb6767Commented:
Any update?
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mattkiranAuthor Commented:
Hi , I am sorry for not reponding. My apologies. I am getting thsystem today and will follow your advice . I will update you in next day or so. I agree that I need to take a proactive approach. I will look in to the Client/Server software. I need it. Thank you so much in taking interest and helping me out.
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mattkiranAuthor Commented:
Hi all, I thnk you for your help. I could not get rid of the worm so I ended up formatting the system. Thank you for your help.
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