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  • Status: Solved
  • Priority: Medium
  • Security: Public
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Email not sent when Task is complete

I have a tasked scheduled with an actin to email me an message when the task is done. However, no email is sent. History does not show any errors. The task completes successfully, but no email. Could there be a port that is blocked? Port 25? If so, how do I unblock this port on Windows Server 2008 R2?

Thanks.
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gtrapp
Asked:
gtrapp
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4 Solutions
 
David Johnson, CD, MVPOwnerCommented:
do you have smtp enabled?
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gtrappAuthor Commented:
The smtp service/server that I am using is on a different server. SMTP is not running on the server where the task is running.
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David Johnson, CD, MVPOwnerCommented:
That could explain it right there
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gtrappAuthor Commented:
So, I need to have SMTP running on the same server? I can't use another service running on another server?
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David Johnson, CD, MVPOwnerCommented:
taskmanager has no idea of where the smtp server is.. or which one to use if there are many servers that have the service enabled. did you configure the server ??
and in the taskmanager did you put the server name?
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David Johnson, CD, MVPOwnerCommented:
by server name *I mean the server that has the smtp service running*
I don't mean an email server that requires authorization i.e. smtp.google.com
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gtrappAuthor Commented:
The server name is SERVER345 where the task is running. In the task, I have specified thoth.pbtf.com as the SMTP server in the Edit Action dialog, a SMTP server that I have used for other programs. With these other programs, I just specify thoth.pbtf.com and email is sent.

Does SMTP need to be on SERVER345?
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David Johnson, CD, MVPOwnerCommented:
do they work with this server .. they might have their own built in smtp library
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gtrappAuthor Commented:
Not sure what you mean. On the server with the smtp service that I have used, its on a Windows Server 2003. SERVER345 is a Windows Server 2008. Would there be ports that are blocked on the 2008 server?
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gtrappAuthor Commented:
I installed the SMTP service on the server, but that did not work. I will look into opening the port 25.
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gtrappAuthor Commented:
I needed to look else where for assistance with this.
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