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Published app Icon missing on web logon..

I have a citrix xenapp6 user using the web component to access a published app. Worked fine yesterday for her. Today, she logs into the web client and the published app icon does not appear. Nothing has changed. She tried it on others machines and same issue, but her permissions all look good. Any thoughts?
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DEFclub
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DEFclub
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1 Solution
 
Tony JLead Technical ArchitectCommented:
You say that her permissions look good, but what about the published app?

Does it work for other people, still?

Anyone removed any groups etc?

It isn't tucked away in a folder on the WI page anywhere?
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DEFclubAuthor Commented:
It works for everyone else.

no groups or permissions changes.

Doesnt seem to be tucked away, although I havent seen first hand; however, she logs into another users machine and gets the same thing. Profile related?
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Tony JLead Technical ArchitectCommented:
If it's only her, it could be profile I guess but I don't think I've ever seen that behaviour.

Worth renaming her profile so she gets a fresh one and trying that?

I do remember there used to be an NFuse issue where icons didn't show, but the programs themselves were available.
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DEFclubAuthor Commented:
Yeah looks like it was her profile - nuked it and it works for her now. Im a bit concerned, this is a new system Xen6 that I will need to roll-out to lots of peeps. I want to avoid these profile issues. Any iders?
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Tony JLead Technical ArchitectCommented:
I've always recommended new profiles for brand new systems.

It's some pain but it saves a lot of troubleshooting time in the future in my experience.
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DEFclubAuthor Commented:
thxs
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